Thank you for choosing MOBIFISH PRIVATE LIMITED and purchasing our digital products. We want you to be satisfied with your purchase, and we're here to assist you. Please review our refund policy for digital products below:

Eligible Refunds:

We generally do not offer refunds for digital products, including downloadable software, digital subscriptions, online courses, e-books, or other electronically delivered items. Once the product is downloaded or accessed, it is considered consumed or utilized.

Exceptions may be made in the following circumstances:

Duplicate purchase: If you accidentally purchased the same digital product more than once, please contact our customer support team with proof of duplicate transactions, and we will issue a refund for the duplicate purchase.

Technical issues: If you experience significant technical difficulties that prevent you from accessing or utilizing the digital product, please contact our customer support team for assistance within 2 working days of purchase. We will make reasonable efforts to resolve the issue or provide a refund.

Misrepresentation: If the digital product's description or advertised features significantly differ from the actual product you received, please contact us with the relevant details, and we will evaluate your request for a refund.

Refund Request Process:

To request a refund for an eligible circumstance, please contact our customer support team at support@mobifish.in Provide your order details, a clear explanation of the issue, and any supporting documentation or evidence, if applicable.

Our team will review your refund request and respond to you within a reasonable time frame. We may require additional information or clarification to process your request.

Once approved, the refund will be issued with in 5 working days. The method of refund typically matches the original payment method (e.g., credit card, bank transfer, etc.), and you should receive a notification of the refund.

Exclusions:

Refunds are not provided for change of mind, personal preference, or if you no longer need or want the digital product.

 

If the digital product is provided as part of a bundled package or promotion, refunds will not be granted for individual components of the bundle. The refund, if applicable, will be determined based on the entire bundle or promotional price.

Changes to the Refund Policy:

We reserve the right to modify or update our refund policy for digital products at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date of the updated policy.

If you have any questions or need further assistance regarding our refund policy for digital products, please contact our customer support team at support@mobifish.in.